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"Company" means - Rated People Ltd (registered company number: 5540422) whose registered office is at 1-2 Castle Lane, London, SW1E 6DR including where the context so allows, its shareholders, employees, affiliates, associated and contracted persons, companies or businesses supplying services to The Company.

"Customer(s)" means - person, persons, companies or other organisations using the Services of the Company in order to be introduced to Trade Professionals and/or use the services of the introduced Trade Professional or their Sub-Contractors.

"E-mail(s)" means - electronic mail received or sent by the Company, created and sent by a member of the Company, or automatically created and sent on behalf of the Company.

"Job(s)" or "Work" means - work carried out by Trade Professionals, for or on behalf of Customers.

"Member(s)" means - Trade Professional(s) and/or Customer(s).

"On Hold" or "Suspend(ed)" means - the suspension of the Member's account with the Company as a result of which the Customers will not be able to submit details of new Jobs and Trade Professionals will not have access to new Job submissions.

"Service(s)" means - the services and procedures provided/used by the Company to Members and includes, but is not exclusive to: information, products and services provided by telephone, fax or mail, on the Website and by E-mail further details of which are contained within these Terms and Conditions and in other parts of the Website.

"Sub-Contractor(s)" means - contractors, sub-contractors, and self-employed professionals, or any other person or company working for or on behalf of Trade Professionals.

"System(s)" means - the software, hardware, batch programmes, and automated processes that are used by the Company in order to provide components of the Service.

"Third Party" or "Third Parties" means - person, persons, company or companies, websites or any other business or enterprise that is being referred to, in the context of these Terms and Conditions, as being other than the Company or a Member.

"Trade Professional(s)" means - tradesmen, tradeswomen, trades companies or any other person, persons, company, or companies that use the Services of the Company in order to receive introductions to Customers and potential Customers, with the aim of providing goods and/or services to these Customers.

"Website" means - the web space, pages, and the contents and graphics contained in such space or pages which are under the editorial control of authorised members of the Company.

"Your Information" means - any information you provide to us or other users of the Website in relation to the Company's Service including information provided during registration, Job listings, the rating of Trade Professionals and any other communication processes arising as a result of your use of the Services or the Website.